Auroriva Privacy Policy

Welcome to Auroriva! We respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide while using our website and purchasing our products.

Information Collection

• Personal information: We collect personal information such as your name, address, email address, and phone number when you create an account, place an order, or contact us for customer support.
• Payment information: For payment processing, we collect your payment card details. However, these details are not stored on our servers and are handled by a secure third-party payment processor.
• Browsing information: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and browsing behavior on our site.

Use of Information

• Order fulfillment: Your personal information is used to process and fulfill your orders, manage your account, and communicate with you regarding your orders and our products.
• Customer support: We use your information to respond to your queries and provide customer support.
• Marketing: With your consent, we may use your information to send you promotional emails about new products, special offers, and other information we think you may find interesting.

Information Sharing and Disclosure

• Third-party service providers: We may share your information with trusted third-party service providers to perform functions and provide services to our shop, such as payment processing and shipping.
• Legal requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal proceedings or to protect the rights, property, or safety of Auroriva, our customers, or others.

Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about website usage and interactions.

Your Rights

You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications from us.

Changes to Privacy Policy

We may update this policy from time to time. We encourage you to review it periodically.
By using our website and purchasing our products, you consent to the collection and use of your information as described in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us.

Thank you for choosing Auroriva!

[Following mobile policy applies to U.S. only]

Mobile Terms of Service

Auroriva

Last updated: July 25, 2024

The Auroriva mobile message service (the "Service") is operated by Auroriva (“Auroriva”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Auroriva’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Auroriva through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Auroriva. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Auroriva or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Auroriva mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Auroriva or email info@auroriva.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.